Policies
Warranty
Manufacturer warranty
Hardware carries the manufacturer's limited warranty where it applies. The manufacturer sets the terms.
What's covered
Defects in materials and workmanship under normal use.
What's not covered
Damage from accidents, misuse, unauthorized modifications, improper installation, power surges, or normal wear and tear.
Making a claim
Contact our support team with your order reference, a description of the problem, and photos or video where possible. We'll guide you through the claim.