Policies

Shipping Policy

Shipping charges

Where a product says shipping included, standard worldwide delivery is included in the price. Shipping is charged at most once per order.

We process your order once payment is confirmed on the blockchain. We email you when it ships, with tracking where available.

We ship worldwide. If for any reason we can't deliver to your address, we'll contact you and give you a full refund.

Delivery times depend on the destination. We confirm them after you order. Carrier and customs delays are outside our control.

Import taxes, duties and customs fees, if any, are the customer's responsibility unless stated otherwise.

If your parcel arrives damaged or doesn't arrive, contact us within 7 days of the expected delivery date and we'll help resolve it with the carrier.